FAQ

Chiller → Designed to cool water down (5–10°C), ideal for ice bath recovery. Heat Pump → Can both heat and cool water (38–40°C), suitable for hot & cold therapy.

If you only need cold therapy → Chiller is enough. If you need both hot & cold contrast therapy → Heat Pump is recommended since it provides dual functions.

A Chiller usually takes 3 hours to reach 10°C depending on water volume. A Heat Pump can heat water to 38–40°C within 1 hour and 30 minutes. Both depends on the surrounding environment.

Power Supply: 220V (single phase) or 380V (three phase) depending on unit size. Power Consumption: Around 1.5–3.0 kW for small–medium tubs, higher for larger models. Safety: Requires grounding and waterproof electrical sockets. Chiller and heat pump systems must be connected to an extension socket with a capacity of 16 amps or higher.

Yes. Both Chiller and Heat Pump are designed for indoor/outdoor use. However, it is recommended to place them under a roof or shade to extend lifespan.

No. Regularly clean the water filter, check hoses, and ensure proper electrical connection. A monthly check-up keeps the system efficient and durable.

With proper care: Chiller: 5–7 years Heat Pump: 7–10 years